Be Responsive
When you call, you get a person — your account manager, not voicemail jail. When something needs attention, you hear back within two business hours with what we found and what we're doing about it.
About Triad
A Trusted Name in Commercial Facility Maintenance Since 1977
Triad keeps facility managers' buildings at their best and has since 1977. Today we serve over 1,000 facilities across 48 states — and every one of them runs on the same Triad Service System.
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48States served
50M+Sq ft maintained nightly
1,000+Facilities
2,000+People in the field
1977Founded
Our Story
Triad Service Solutions was founded in 1977 to build a facility maintenance company that did things differently. From the beginning we measured ourselves the way our clients do: are the details right, is the team responsive, and is the property actually better than it was the day before.
Over the decades we've built programs across every commercial environment — grocery, shopping centers, hospitals, schools, transportation, distribution, restaurants, hotels, amusement parks, and offices. That range taught us that the work itself is largely the same everywhere. The difference is the system behind the work.
Today Triad supports customers nationwide with the resources of scale and the accountability of a team that treats your standards as its own.
The Triad Difference
Scale and consistency work together here. Our size gives you the equipment, technicians, fleet and recruiting infrastructure to handle any job at any location. The Triad Service System is what makes that scale mean something: the same standard, the same verification, the same documentation at every site in your portfolio, whether you have one building or three hundred.
That's the difference between a provider with a lot of locations and a partner with one system.
What We Stand For
Do Quality Work
The standard isn't whether the work got done, it's whether it was done right. Every task is closed out with a photo and a timestamp, and our supervisors inspect against your standard every day.
Anticipate
The best service call is the one you never have to make. Our teams walk your property looking for what's coming, and you should hear about it from us before you hear about it from anyone else.
Support the Team
Extraordinary results shouldn't depend on individual heroics. We treat every Triad employee with dignity, respect and fair compensation, and we give them the training, equipment and supervision to do the job well — over 200 training topics and growing.
Be Transparent
When we see something you should know, we tell you, even when we messed up. Our pricing reflects the actual cost of doing the job to your specification, and if something changes that, you get a detailed explanation and the chance to approve it before the work is done.
Meet Our Team
Meet Our Leadership Team →The Triad Service System is run by people, not a process document. Meet the leadership team accountable for it.
Frequently Asked Questions
In most transitions we retain and retrain the existing team. They know your building, and keeping them protects both the institutional knowledge and the people. What changes is the system behind them: training, equipment, supervision, and a system that verifies the work. Most service failures are a system problem, not a people problem.
Every transition is planned around the facility, staffing and service scope. Your Triad team establishes responsibilities, timing and verification before the first service date so the handoff is controlled and visible.
Every assigned task is verified with documentation, supported by active supervision and regular account reviews against your agreed standard.
Triad selects the workforce model appropriate to each program while maintaining one operating standard, clear accountability and consistent oversight.
Requirements are aligned to the site and scope, including appropriate insurance, workforce screening and documented safety and compliance practices.
Pricing is based on the labor, equipment, schedule and standard required for the facility. Any scope change is documented and presented for approval before work proceeds.
Triad provides commercial cleaning, floor care, kitchen cleaning, building maintenance, landscape and grounds, snow and ice management, and labor services.
Triad supports more than 1,000 facilities across 48 states.
Triad Service Solutions was founded in 1977.
Ready to Work With a Partner You Can Count On?
Tell us about your facility and we will take it from there.
Request Your Walkthrough